Jarvis Learn - Privacy Policy (Simplified)

At Jarvis Learn, we believe your privacy is incredibly important. This policy explains what information we collect when you visit our website (www.jarvislearn.com) or take our courses, how we use it, and how we keep it safe.

By using our website, you agree to the simple practices outlined in this policy.

1. What Information Do We Collect?

We only collect information that you give us voluntarily. This happens when you register on our site, sign up for a course, make a payment, or contact us directly.

The information we collect may include:

• Your name, email address, phone number, and physical address.

• Your billing and payment information (used securely to process your course purchases).

• Your learning preferences and course progress.

Automatic Website Logs

Like almost every website, our servers automatically collect basic, anonymous technical details when you visit. This includes things like your IP address, browser type, the time of your visit, and the pages you look at. We use this information solely to keep our website running smoothly and to understand how visitors use our platform. None of this data is linked to your personal identity.

2. How We Use Your Information

We use your information to give you the best possible learning experience. Specifically, we use it to:

• Set up your student account and process your course bookings.

• Share your details with official certification bodies (like PMI, Scrum Alliance, or PeopleCert) so they can issue your official certificates after you pass.

• Answer your questions and provide customer support.

• Send you optional updates, study tips, or special offers (which you can opt out of at any time).

Note: If you provide your phone number, you agree to receive text messages from us regarding your courses. Standard message and data rates may apply, and you can stop these messages whenever you want.

3. Sharing and Protecting Your Data

We respect your privacy. We will never sell or rent your personal information to anyone.

We only share your information in these specific situations:

• With Certification Bodies: To verify your course completion and get your official certificates issued.

• With Trusted Service Partners: To help us run our website or process payments securely. These partners are strictly forbidden from using your data for any other purpose.

Security Measures

We take security very seriously.

• Online Protection: Whenever you enter sensitive information (like credit card numbers), it is fully encrypted and safely sent to us using secure connection protocols (look for "https" or the lock icon in your browser's address bar).

• Offline Protection: Your information is kept safe offline too. Only the employees who need your information to do their jobs (like our billing or support teams) are allowed to access it. Our database servers are kept in a highly secure environment.

4. Your Control Over Your Data

You are always in control of your personal information. You can contact us at any time to:

• See what information we have about you.

• Change or correct any of your personal details.

• Ask us to permanently delete all of your data from our systems (the "Right to be Forgotten").

• Opt out of all future marketing emails or text messages.

5. European Data Rights (GDPR Compliance)

If you live in the European Economic Area (EEA), you have specific legal protections regarding your data under the General Data Protection Regulation (GDPR).

We fully support these rights, which include:

• The Right to Access and Correct: You can ask for a copy of your data or update any incorrect details.

• The Right to be Forgotten: If you want us to completely erase your personal data from our platform, simply send us a data removal request. We will process your request as quickly as possible—usually within 72 hours, though it can occasionally take up to 30 days to clear completely from all of our backups.

• The Right to Object or Restrict: You can ask us to stop using your data in certain ways.

6. Children's Privacy

Our platform is built for professionals and adult learners. Jarvis Learn does not knowingly collect any personal information from children under the age of 13. If you believe a child under 13 has shared information on our website, please contact us immediately, and we will delete it right away.

7. Updates to This Policy

We might update this Privacy Policy from time to time to keep up with new laws or website changes. Any updates we make will be posted directly on this page.